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Sign Up for Email Notices
You can now receive notices regarding held items ready for you
to pick up, as well as overdue and fine notices from the Library,
right to your email!

Email Notice FAQs:

Are email notices right for me?
Email notification provides you an easy and convenient way to receive reserved item and overdue communications from the Library.  However, if you do not check your email frequently, then email notices may not be right for you.  If you do not sign-up for email notices, you will automatically receive your notices by phone or postal mail.

How does email notification work?
You can receive email notifications only if we have your current email address on record.  Update your account

  • Reserved Items - When a reserved item is ready for you to pick up, the library will send you an email message.  The message will list the title(s) being held, and how long the material will be held for you.
  • Overdue Items - When an item checked out to you is not returned on time, the library will send you an email message.  The message will list the title(s) being that are overdue and any fine that may be applied.

Can I receive both a phone call and email notice from the library?
No, our system can not provide you with both.  If you provide an email address in your account information, you will receive your notices by email.  If you wish to have a phone call instead, simply remove your email address, and update your account.

What will my email notices look like?
All library email notices will arrive in your inbox as coming from, and the subject line will begin with "RPL Notice."   Each notice will list your name, whether you have item(s) to pick up, what those items are, and at which desk the item(s) are waiting.  If you also have an overdue item or two, a notice may alert you to that as well.  If you need more information about your account, check your record online anytime.

What if my email address changes?
You can update your email address for your account yourself online. See directions.

How does the Library protect my email account?
The Library will never give out your email address or personal information to any outside source or use your email address for any other purpose than sending Library communications.

What if my email account screens for bulk mail or junk mail?
Some Internet providers, such as AOL, Hotmail and Yahoo! providing bulk and junk mail filters that may affect the delivery of notices from the Library.  To help ensure delivery, please add the email address to your address book or contact list, "whitelist" or SPAM filter systems.  Please check your Spam/Junk/Bulk Folder for our messages. If they appear, select one and indicate that it is not spam.

Whom do I contact for additional help?
During regular library hours, please contact the Main Desk at 603-332-1428.

Once I add my email address to my profile is the change instantaneous?
In most cases, the system will set email notification as your default within 24 hours, for all future Library notices. However, if your requested item is already in transit at the time you add your email address to your record, you may be phoned regarding that/those item(s).

The Rochester Public Library is located at 65 S. Main St.

For additional information, call 603.332.1428. For directions to RPL, click here.